Frontliner Bootcamp Program - Global Digital Niaga (Bekasi Sukatani)

Join Global Digital Niaga in our Frontliner Bootcamp Program in Bekasi Sukatani and kickstart your career in the banking and financial services industry! This intensive training program is designed to equip you with the essential skills and knowledge to excel as a frontliner. As a frontliner, you will be the first point of contact for our customers, ensuring their needs are met with professionalism and efficiency. This is your chance to grow with a leading company in the industry and make a significant impact from day one.

During the bootcamp, you will learn about customer service best practices, product knowledge, and the tools and software used in our operations. You will also have the opportunity to work on real projects, gaining hands-on experience and building a strong foundation for your future career. Our program is tailored to help you succeed, with mentorship from experienced professionals and a supportive learning environment.

Global Digital Niaga is committed to fostering a diverse and inclusive workplace, where everyone has the opportunity to thrive. We offer a competitive salary, comprehensive benefits, and ongoing professional development opportunities. Join us and be part of a team that values your growth and success.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service by addressing customer inquiries and resolving issues promptly and professionally.
• Assist in the onboarding process for new customers, ensuring a smooth and positive experience.
• Update and maintain customer records using our in-house CRM system.
• Collaborate with the sales and marketing teams to support product promotions and customer engagement activities.
• Participate in quality assurance processes to ensure high standards of service delivery.
• Attend training sessions and workshops to enhance your skills and knowledge.
• Work closely with team members to achieve daily and monthly targets.
• Adhere to company policies and procedures, ensuring compliance with all regulatory requirements.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Minimum of 1 year of experience in customer service or a related field.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with basic computer skills and software, including Microsoft Office.
• Proactive and detail-oriented with a strong work ethic.
• Ability to learn quickly and adapt to new situations.
• Fluency in Indonesian and English is a plus.

🛠️ Keahlian

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