Lead Technician

Mart Cloud Group · 📍 Balikpapan, Kalimantan Timur · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 17.000.000 – Rp 21.000.000 per month
Mart Cloud Group is seeking a highly skilled and experienced Lead Technician to join our team in Balikpapan, Kalimantan Timur. In this role, you will be responsible for overseeing technical operations, ensuring the smooth functioning of our systems, and providing technical support to our team members. If you are passionate about technology and have a strong background in technical support, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Oversee and manage technical operations to ensure optimal performance of systems and equipment.,Provide technical support and troubleshooting to team members and users.,Monitor and maintain technical infrastructure, including hardware and software.,Develop and implement technical solutions to improve system efficiency and performance.,Conduct regular technical audits and assessments to identify areas for improvement.,Train and mentor junior technicians on technical skills and best practices.,Collaborate with cross-functional teams to ensure seamless integration of technical solutions.,Stay updated with the latest technological advancements and industry trends.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Electrical Engineering, or a related field.,Minimum of 5 years of experience in technical support or a similar role.,Strong knowledge of technical systems, including hardware, software, and networks.,Proven track record of successfully managing technical projects and teams.,Excellent problem-solving and analytical skills.,Strong communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Proficiency in English, both written and spoken.

🛠️ Keahlian

Technical expertise in hardware and software troubleshooting.Experience with technical support tools and software.Knowledge of network protocols and security measures.Ability to develop and implement technical solutions.Strong project management and organizational skills.Effective communication and team leadership abilities.Continuous learning and adaptation to new technologies.
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